Appliance Repair FAQ
Honest answers about repairing your appliance — and what to do in the rare case it’s truly beyond repair. We’re the local experts; here’s what homeowners ask us most.
Repair or replace?
Is it worth repairing my appliance, or should I just replace it?
In most cases, repairing is the smart, affordable choice. A typical repair costs only a fraction of a new appliance, and many problems — a worn belt, a faulty valve, a clogged pump, a bad igniter — are quick, inexpensive fixes that add years of life. Our technicians give you an honest assessment before any work is done. In the rare case an appliance truly isn’t worth fixing (it’s very old, or the repair would cost close to a replacement), we also sell brand-new appliances so you have a one-stop option.
How do you decide whether to repair or replace an appliance?
A good rule of thumb: if the repair costs less than about half the price of a comparable new unit, and the appliance isn’t past its typical lifespan, repairing is usually the better value. Our technician gives you an honest recommendation on the spot. For a fuller breakdown, see our
Repair or Replace guide.
How long do appliances usually last?
Typical lifespans: refrigerators 10–15 years, washing machines 10–12 years, dryers 10–13 years, dishwashers 9–12 years, ranges and ovens 13–15 years, microwaves 8–10 years. An appliance well within its expected life is almost always worth repairing; one well past it is a better candidate for replacement.
What are the signs my appliance needs repair?
Common warning signs include unusual noises, leaks, failure to heat or cool, error codes, longer cycles, or higher energy bills. Most of these are repairable — often inexpensively.
Call us at (817) 900-8324 or
schedule online and we’ll tell you exactly what’s wrong.
Our repair service
How much will my appliance repair cost?
Because we can’t know what’s wrong until we diagnose the unit in person, we can’t give an accurate repair quote sight-unseen. Once our technician diagnoses the appliance, you get a clear price up front and decide before any work is done.
Is there a service or diagnostic fee?
There is a diagnostic service fee ($149) for the in-home visit — and it is waived when you go ahead with a repair or a new-appliance installation. So if we do the work, the visit is on us.
Do you warranty your repairs?
Yes — every repair is guaranteed. Repairs come with a
one-year warranty on parts and labor, and with our
Membership Plan you’re covered by a
warranty for the life of the appliance — for as long as you stay a member.
Can you fix it the same day?
In most cases, yes — we carry the common parts on the truck and complete the repair the same day. Occasionally a part has to be ordered, which usually arrives within a day or two.
What appliances do you repair?
We repair refrigerators, freezers, washers, dryers, dishwashers, ovens, ranges, cooktops, microwaves, ice makers, wine coolers, garbage disposals, and trash compactors.
What brands do you service?
What areas do you serve?
We provide in-home appliance repair across the Arlington–Fort Worth (DFW) area and surrounding cities, including Arlington, Fort Worth, Bedford, Euless, Hurst, Keller, Southlake, Grapevine, Mansfield, Grand Prairie, Colleyville, North Richland Hills, Irving, and more.
How do I schedule a repair?
Buying a new appliance
Do you sell appliances too?
Yes. Repair is what we do best, but when an appliance is genuinely beyond saving we offer brand-new appliances at competitive prices — so you don’t have to shop around after a breakdown.
Browse new appliances.
Do you sell used or refurbished appliances?
No. Every appliance we sell is brand-new, in the box, with the full manufacturer warranty — never used or refurbished. And our diagnostic fee is waived when we install a new appliance for you.
How do I find my appliance’s model number and age?
The model and serial number are on a label inside the door, on the back, or along an edge of the appliance. You can look up roughly how old yours is with our
Model Age tool — helpful when weighing repair against replacement.